Terms of Service

Please read our Terms of Service carefully before using our services.

Overview of Terms of Service

Last Updated: May 15, 2024

Welcome to TenZai AI!

These Terms of Service (hereinafter "Terms") constitute a legally binding agreement between you and TOHO International Co., Ltd. (hereinafter "we," "our," or "Company") and govern your access to and use of our website, mobile applications, and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to any part of these Terms, you must not access or use our Services.

These Terms may be updated from time to time. We will post the updated Terms on this page and indicate the date of the most recent revision at the top of the page. Your continued use of our Services constitutes your acceptance of any such modifications. We encourage you to review these Terms periodically.

1. Description of Services

TenZai AI is a service specializing in intelligent finance and tax solutions, helping users automate voucher recognition, bookkeeping, and financial management through artificial intelligence technology. Our Services include, but are not limited to, the following:

  • Intelligent voucher recognition and processing
  • Automated account code matching
  • Financial document generation
  • Multi-client management
  • Financial system integration

We may update or modify our Services from time to time, including adding or removing specific features. We reserve the right to modify, suspend, or discontinue the Services (or any part thereof) at any time without prior notice.

2. User Accounts

2.1 Account Registration

To use certain features of our Services, you must create an account. During the registration process, you are required to provide accurate, complete, and current information. If the information you provide is inaccurate, incomplete, or outdated, we may suspend or terminate your account.

2.2 Account Security

You are responsible for maintaining the confidentiality of your account password and bear full responsibility for all activities that occur under your account. You agree to:

  • Notify us immediately of any unauthorized use of your account or any other breach of security
  • Ensure that you log out of your account at the end of each session
  • Not share your account credentials with any third party

We shall not be liable for any loss or damage arising from your failure to comply with this section.

2.3 Account Termination

We reserve the right to terminate or suspend your account in the following circumstances:

  • You have violated any provision of these Terms
  • We have reasonable grounds to believe that your account is being used for fraudulent or illegal activities
  • You have not used your account for an extended period of time
  • Required by applicable law or regulatory requirements

You may also request deletion of your account by contacting our customer support team.

3. Rules of Use

3.1 Permitted Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our Services solely for your internal business purposes.

3.2 Prohibited Use

You agree not to:

  • Use our Services in any manner that could damage, disable, overburden, or impair them
  • Access the Services using robots, spiders, crawlers, or other automated means without our express written permission
  • Attempt to interfere with or disrupt the normal operation of the Services
  • Circumvent, remove, or otherwise interfere with any security features within our Services
  • Collect or harvest personal information of other users
  • Upload, transmit, or distribute content containing viruses, worms, Trojan horses, or other harmful code
  • Use the Services for any illegal or unauthorized purpose

3.3 User Content

"User Content" means any content you submit, upload, transmit, or display through our Services, including but not limited to text, data, images, and files.

You retain all rights to your User Content and bear full responsibility for all User Content you submit. By submitting User Content, you represent and warrant that:

  • You own or have obtained all rights, licenses, and consents necessary to use such User Content and to permit us to use it
  • Such User Content does not infringe upon the intellectual property rights, privacy rights, or other rights of any third party
  • Such User Content does not contain any illegal, harmful, threatening, abusive, harassing, defamatory, obscene, fraudulent, or otherwise objectionable material

You grant us a non-exclusive, transferable, sublicensable, royalty-free, worldwide license to use, reproduce, modify, create derivative works from, distribute, publicly display, and publicly perform your User Content solely for the purpose of providing and improving our Services.

4. Subscriptions and Payment

4.1 Subscription Plans

We offer various subscription plans that provide access to different features of our Services to suit your needs. The specific features and pricing of each subscription plan are set out on our website.

4.2 Payment Terms

To subscribe to our Services, you must pay the applicable subscription fees. Unless otherwise stated, all fees are denominated in Japanese Yen and do not include applicable taxes and charges. You agree to pay all fees associated with your subscription (including applicable taxes).

You authorize us to collect fees through the payment method you designate. If an automatic payment fails, we may suspend or terminate your access to the Services until payment is received.

4.3 Subscription Term and Renewal

Unless otherwise specified in the details of your subscription, your subscription will automatically renew on a monthly or annual basis. You may cancel automatic renewal at any time through your account settings or by contacting our customer support team.

If you cancel your subscription, your account will be deactivated at the end of the current subscription period. We will not provide refunds for partial subscription periods except as required by applicable law.

4.4 Price Changes

We may adjust subscription prices from time to time. Price changes will take effect at the start of the next subscription period. We will notify you of any price changes at least 30 days in advance, via email or through our Services.

4.5 Free Trials

We may offer you the opportunity to trial our Services free of charge. After the free trial period ends, a paid subscription will commence automatically unless you cancel your subscription beforehand.

5. Intellectual Property Rights

5.1 Our Intellectual Property

Our Services and all content, functions, and features contained therein (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by us or our licensors and are protected by Japanese and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms do not transfer any intellectual property rights of ours or any third party to you, and all rights, title, and interest remain with us or the applicable third party.

5.2 Feedback

If you provide us with ideas, suggestions, documents, or proposals regarding our Services ("Feedback"), you agree that:

  • Such Feedback does not contain the confidential or proprietary information of any third party
  • We are under no express or implied obligation of confidentiality with respect to such Feedback
  • We have the right to use or disclose (or choose not to use or disclose) such Feedback for any purpose, in any manner, worldwide, without restriction
  • You are not entitled to any compensation or indemnification from us in connection with our use of your Feedback

6. Disclaimers

6.1 Services Provided "As Is"

Our Services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we expressly disclaim all express and implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, or that any errors will be corrected. You use our Services at your own risk.

6.2 Disclaimer Regarding Financial and Legal Advice

While our Services are designed to assist with the automation of financial and accounting processes, they do not constitute financial, tax, or legal advice. We recommend that you consult a qualified professional regarding your specific circumstances.

You are solely responsible for ensuring that your use of our Services complies with all applicable financial, accounting, and tax regulations and requirements.

7. Limitation of Liability

To the fullest extent permitted by law, in no event shall we or our directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, business interruption, loss of goodwill, or other intangible losses, regardless of whether such damages are based on warranty, contract, tort (including negligence), product liability, or any other legal theory, and regardless of whether we have been advised of the possibility of such damages.

In no event shall our total liability to you, whether based on contract, warranty, tort (including negligence), product liability, strict liability, or any other theory, exceed the amounts paid by you to us during the twelve (12) months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages, so the above limitations and exclusions may not apply to you.

8. Indemnification

You agree to indemnify, defend, and hold harmless us and our subsidiaries, affiliates, officers, directors, agents, co-branding partners, suppliers, and employees from and against any claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorneys' fees) arising out of or related to:

  • Your access to or use of our Services
  • Your breach of any provision of these Terms
  • Your infringement of any third-party rights, including intellectual property rights
  • Your User Content or any activities you conduct through our Services

This obligation to defend and indemnify shall survive the termination of these Terms and your use of our Services.

9. Dispute Resolution

9.1 Governing Law

These Terms and your use of our Services shall be governed by the laws of Japan, without regard to its conflict of law provisions.

9.2 Dispute Resolution

Any dispute arising out of or related to these Terms or your use of our Services shall first be attempted to be resolved through amicable negotiation. If the dispute cannot be resolved through negotiation, it shall be submitted to the Tokyo District Court as the court of exclusive jurisdiction of first instance.

10. General Provisions

10.1 Entire Agreement

These Terms constitute the entire agreement between you and us with respect to our Services and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, relating to the subject matter hereof.

10.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be deemed removed from these Terms, without affecting the validity and enforceability of the remaining provisions.

10.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

10.4 Assignment

You may not assign or transfer these Terms or any rights or obligations you have under these Terms without our prior written consent. We may freely assign these Terms.

10.5 Notices

We may provide notices to you by posting a notice on our website or by sending an email to your registered email address. Such notices shall become effective immediately upon posting or sending of the email.

Notices you provide to us must be sent by the following means:

Company Name: TOHO International Co., Ltd.
Address: 6-9-5 Chuo, Warabi-shi, Saitama 335-0004, Japan
Email: legal@tenzai.jp

11. Contact Us

If you have any questions or comments regarding these Terms of Service, please contact us by the following means:

Company Name: TOHO International Co., Ltd.
Address: 6-9-5 Chuo, Warabi-shi, Saitama 335-0004, Japan
Email: legal@tenzai.jp
Phone: 048 278 8218

Have Questions About Our Terms of Service?

Our team is always ready to answer your questions and help you clearly understand our Terms of Service.